Refund and Returns Policy
Effective Date: January 3, 2025

At ChicPariz, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a clear and straightforward return and refund policy to ensure your peace of mind.

1. Return Eligibility

You may return most items purchased from ChicPariz within 30 days of the delivery date for a full refund or exchange, subject to the following conditions:

  • Item Condition: Items must be in their original, unused condition, with all tags, packaging, and accessories intact. If the product has been opened or used, it may not be eligible for a full refund.
  • Non-Returnable Items: Certain items, including but not limited to personalized products, perishable goods, and digital downloads, may not be eligible for return. Please check the product page for specific exclusions.

2. How to Return an Item

To return a product, please follow these steps:

  1. Contact Us: Reach out to our customer service team at info@chicpariz.com or call us at (717) 496-8808 to initiate the return process. Please provide your order number, the product you wish to return, and the reason for the return.
  2. Return Authorization: Once we receive your request, we will provide you with a Return Authorization (RA) number and instructions on how to return the item. Please ensure the RA number is clearly visible on the return package.
  3. Shipping the Item: Carefully package the product, including any original packaging, tags, and accessories. You are responsible for the return shipping costs, unless the return is due to a product defect or error on our part. We recommend using a trackable shipping service to ensure your return is received safely.

3. Refunds

Once we receive your returned item and verify its condition, we will process your refund. Please allow up to 7-10 business days for the refund to appear on your original payment method.

  • Full Refund: If the product is returned within 30 days and meets our return conditions, you will receive a full refund to the original payment method.
  • Partial Refund: If the item is returned after 30 days or in used condition, we may issue a partial refund based on the item’s condition.
  • Shipping Fees: Shipping charges are non-refundable unless the return is due to our error, such as receiving the wrong product or a defective item.

4. Exchanges

If you would prefer to exchange a product for a different size, color, or model, you may do so within 30 days of receiving the item. Please contact our customer service team to initiate the exchange. Depending on product availability, we will process the exchange or provide a refund if the product is no longer available.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@chicpariz.com or call (717) 496-8808. We will:

  • Offer a full refund or replacement at no additional cost.
  • Cover the return shipping for defective or damaged products.
  • Process the claim as quickly as possible to ensure you receive the correct item or refund promptly.

6. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. We are able to cancel orders before they are shipped. Once an order has been shipped, it can no longer be canceled, and you will need to follow the return process to return the item for a refund.

7. International Returns

For international orders, please note the following:

  • Return Shipping: You will be responsible for the return shipping costs.
  • Customs and Duties: Any customs or import duties incurred when returning an item are the responsibility of the customer.
  • Refund Processing: Refunds for international returns may take longer due to customs clearance and additional processing time.

8. Contact Us

If you have any questions regarding our refund and returns policy or need assistance with a return or exchange, please contact us at:

This Refund and Returns Policy was last updated on January 3, 2025. We reserve the right to update or modify this policy at any time. Please check this page regularly for any changes.