Sales Policy
Effective Date: January 3, 2025

At ChicPariz, we are committed to providing a smooth, transparent, and positive shopping experience for all of our customers. This Sales Policy outlines the terms and conditions under which products are sold on our website, ensuring clarity and fairness for both parties involved.

1. General Terms of Sale

By placing an order on our website chicpariz.com, you agree to the following terms and conditions:

  • Product Availability: All products offered for sale on our website are subject to availability. We reserve the right to limit the quantity of any product purchased and to discontinue any product at any time without prior notice.
  • Order Acceptance: Your order will be confirmed once payment has been processed. We reserve the right to refuse or cancel an order if we suspect fraudulent activity, if the item is out of stock, or if we are unable to process your payment.
  • Pricing: Prices listed on chicpariz.com are subject to change without prior notice. Prices include applicable taxes but do not include shipping charges, which will be calculated at checkout. We make every effort to ensure pricing is accurate but reserve the right to correct any pricing errors that may occur.
  • Currency: All prices are listed in USD (United States Dollars) unless otherwise specified.

2. Ordering Process

  • Placing an Order: When you place an order on our website, you are offering to purchase the items subject to the terms and conditions outlined in this Sales Policy. Once we receive your order, you will be sent an order confirmation email with details of your purchase.
  • Order Confirmation: Upon successfully placing an order, you will receive an email confirmation summarizing your order details, including the items purchased, shipping address, and payment method. Please review the confirmation and notify us immediately if any information is incorrect.
  • Payment Processing: Payment for orders is processed securely through third-party payment gateways (e.g., credit/debit cards, PayPal, etc.). Payment is required at the time of purchase, and no items will be shipped until payment has been verified and approved.

3. Shipping and Delivery

  • Shipping Methods: We offer various shipping options based on your location. Shipping rates are calculated at checkout, and delivery times may vary depending on the chosen shipping method and your destination.
  • Processing Time: Orders are typically processed and shipped within 1-3 business days. However, processing time may vary depending on product availability, order volume, and shipping destination.
  • Shipping Charges: Shipping fees are calculated based on the size, weight, and destination of your order. Shipping charges will be displayed at checkout before you complete your purchase.
  • International Shipping: We offer international shipping, but please note that customs duties, taxes, and fees are the responsibility of the customer. Delivery times for international orders may be longer due to customs processing.

4. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not happy with your order, we offer a 30-day return and refund policy. Please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange products.

  • Eligibility: Returns are accepted only for products in unused, original condition, with all packaging, tags, and accessories intact.
  • Return Process: To initiate a return, contact our customer service team at info@chicpariz.com. Returns without prior authorization may not be accepted.

5. Cancellations

  • Order Cancellations: You may cancel your order before it has been shipped. Once an order has been processed and shipped, it cannot be canceled, and you must follow the return process if you wish to return the product.
  • Refunds for Canceled Orders: If your order is canceled before shipment, you will receive a full refund. Refunds for canceled orders will be issued to the original payment method used during the purchase.

6. Warranty

  • Product Warranty: Many of our products come with a manufacturer’s warranty. Warranty terms and conditions vary by product, and details can be found on the product page or in the documentation that comes with your purchase.
  • Warranty Claims: If you believe your product is defective and covered under warranty, please contact our customer service team with your order number and a description of the issue. We will assist you in processing any warranty claims and arranging for repairs or replacements.

7. Pricing and Promotions

  • Discounts and Promotional Offers: From time to time, we may offer promotional discounts, coupon codes, or special offers. These promotions are subject to change and may have specific terms and conditions, such as expiration dates or product exclusions.
  • Price Adjustments: We cannot honor price adjustments for products purchased prior to a sale or promotional event. If a product you purchased goes on sale, we recommend contacting our customer service team to inquire about possible return and repurchase options.
  • Bulk Orders: For bulk or wholesale orders, please contact us directly for special pricing or volume discounts.

8. Customer Responsibility

  • Account Information: If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. Notify us immediately if you believe your account has been compromised.
  • Age Requirement: You must be at least 18 years of age to place an order on our website. By placing an order, you confirm that you are of legal age and have the authority to make the purchase.

9. Limitations of Liability

  • Product Information: We make every effort to accurately describe our products on our website. However, we do not guarantee that all product descriptions, pricing, or images are entirely accurate, error-free, or complete. In case of any errors or inaccuracies, we reserve the right to correct them and update product information.
  • Limitation of Liability: ChicPariz will not be held liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of our products.

10. Contact Us

For any questions or concerns regarding our sales policies, please do not hesitate to contact us. We are here to help!

This Sales Policy was last updated on January 3, 2025. We reserve the right to update or change this policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this page regularly for the latest information.