Shipping Policy
Effective Date: January 3, 2025
At ChicPariz, we are committed to delivering your order in a timely and secure manner. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased on chicpariz.com.
1. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. Shipping rates and delivery times will be calculated at checkout based on your delivery address, product weight, and the shipping method selected.
Domestic Shipping (USA):
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-4 business days.
- Priority Shipping: Estimated delivery within 1-2 business days.
International Shipping:
- International orders will be shipped using international carriers such as DHL, FedEx, or USPS (United States Postal Service), depending on the destination.
- Estimated delivery times vary by country and can range from 7-21 business days, depending on the destination.
Please note that delivery times are estimates, and factors such as customs clearance, weather, or other unforeseen circumstances may cause delays.
2. Shipping Fees
Shipping fees are based on the following factors:
- Order Weight: The size and weight of your order.
- Shipping Method: The chosen shipping method (Standard, Expedited, Priority, etc.).
- Destination: The shipping destination (Domestic or International).
Shipping costs will be calculated and displayed at checkout before you complete your purchase. Please note that shipping fees for international orders do not include any customs duties or import taxes, which may be charged by your local customs authority upon arrival.
3. Order Processing
- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays). Please allow additional time for processing during peak seasons (e.g., holidays, special promotions, etc.).
- Business Days: Business days are Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next business day.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number (for applicable shipping methods). You can track the status of your shipment using this number through the respective carrier’s website.
If you encounter any issues with tracking, please feel free to contact our customer service team at info@chicpariz.com.
5. Shipping Restrictions
- P.O. Boxes: We can ship to P.O. Box addresses, but please be aware that certain shipping methods (e.g., expedited shipping) may not be available for P.O. Boxes.
- International Shipping Restrictions: While we strive to offer international shipping to as many countries as possible, there may be certain restrictions based on the destination. If we are unable to ship to your location, we will notify you promptly and provide a full refund for your order.
- Undeliverable Packages: If a package is undeliverable due to an incorrect address or other issues, the customer is responsible for the reshipment cost. Please ensure that all address details are accurate when placing an order.
6. Customs, Duties, and Taxes (International Orders)
- Customs Fees: For international orders, the recipient is responsible for any customs duties, taxes, and fees imposed by the destination country. These charges are beyond our control and are not included in the total cost of the product or shipping at checkout.
- Customs Declarations: We are required by law to declare the full value of the contents of international packages and to provide a detailed description of the items being shipped.
If you are unsure about the customs duties or taxes applicable in your country, we recommend contacting your local customs office for further information.
7. Shipping Address
- Accuracy: Please double-check your shipping address before completing your order. If your shipping address is incorrect or incomplete, it may cause delays or result in a failed delivery attempt.
- Address Changes: Once an order is placed, we cannot guarantee changes to the shipping address. If you need to update your address, please contact us immediately at info@chicpariz.com, and we will do our best to accommodate the change before the order is shipped.
8. Shipping Delays
While we strive to ensure timely deliveries, there are circumstances beyond our control that can cause delays, such as:
- Weather conditions
- Carrier delays (e.g., strikes, transportation issues)
- Customs processing
- High demand during peak seasons (e.g., holidays)
If your package is delayed, we recommend checking the tracking information first. If the delay extends beyond the expected delivery window, please contact our customer service team for assistance.
9. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
- Insurance: If you are concerned about the possibility of lost or stolen packages, we recommend purchasing shipping insurance during checkout, especially for high-value orders.
10. Contact Us
If you have any questions about shipping, tracking, or delivery, or if you encounter any issues with your order, please feel free to contact us:
- Street Address: 357 Wolf Ave, Chambersburg, Pennsylvania (PA), 17201
- Phone Number: (717) 496-8808
- Email Address: info@chicpariz.com
- Website: chicpariz.com
This Shipping Policy was last updated on January 3, 2025. We reserve the right to modify or update this policy at any time. Please check this page periodically for any changes.